Everything you need to know about our products, ordering processes, and corporate accounts.
You can request a bulk quote by clicking the "RFQ" button in the navigation bar, calling our sales team directly, or filling out the detailed form on our Contact Us page. We aim to respond to all RFQs within 24 hours.
Yes, we offer nationwide logistics and site delivery. Shipping times and costs vary depending on the location and the volume of the order. Contact us with your site location for an accurate estimate.
Most professional INGCO power tools come with a standard 6-month to 1-year manufacturer warranty covering factory defects. Wear-and-tear components are generally excluded. We are an authorized repair center for warranty claims.
Yes, 30-day corporate accounts are available for registered businesses subject to credit checks and approval by our finance department. Please contact info@michaeltools.co.zw for an account application form.
Unused standard stock items in their original packaging can be returned within 7 days of purchase. Note that specially procured items, cut-to-size hardware (like wire rope), and customized safety wear cannot be returned.
Absolutely. If you have specific industrial requirements for brands or equipment not currently displayed, our procurement team can source them for you internationally through our trusted supplier network.